Many small businesses use Quick Response codes as a marketing tool. Is QR code marketing for small businesses effective, or is it just a fad that they are getting into because everyone else seems to be using it? The answer depends largely on the type of business, the type of customers it is targeting and how well the tool is used.
A number of factors influence the effectiveness of Quick Response codes. If used correctly in the right situations, codes can be very effective in promoting products or services. Let us take a look at some factors which can make a major difference and how they influence the effectiveness of QR codes.
The customer profile:
For using QR codes, the targeted market should have a sizable percentage of people who own smartphones and have data plans on their mobiles. These people should have the knowledge and ability to use their phones to read the QR codes and navigate to a website. One of the main reasons why QR codes are not effective is because the target market is either not having the right gadgets or is not having the knowledge to use them.
Not everyone likes using Quick Response codes. Surveys on smartphone users revealed that though many were aware of QR codes, not many had the readers on their phones or wanted to use them. Many who used them once did not seem too keen to use it again.
The buying situation:
Can QR code really give information that will be of value to the customer in the situation. For example, a customer standing in front of a heap of garlic in a supermarket is unlikely to scan the code to know the health benefits of garlic, but the same customer is more likely to scan a code near a bottle of expensive garlic capsules to see if it will help him or her.
The benefit of using the code:
QR codes will be effective only if the user feels that using it is going to result in some benefit which will either get them a good deal or help them in the buying process. It is important to let the customer know what they are going to get when they scan the code.
The places where the code is displayed:
Quick Response codes can be used in many places, for example, printed materials, point of sales and print media. The effectiveness of a QR code campaign depends on displaying the code at many different places.
The type of content that is displayed:
QR codes are used on mobile devices. The content that is provided should be mobile friendly. People are not too impressed by sites which are made for bigger devices and are tough to read or navigate on smaller screens. Neither will they like slow loading sites with bulky videos. Not paying enough attention to this aspect is one of the common reasons why QR codes become ineffective for small businesses.
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