Tuesday, January 5, 2016

The Benefits Of Telemarketing For Small Business

By Donald Gray


Corporate entities usually use a wide variety of techniques to promote their products, services or business. Large businesses for instance utilize their massive resources in undertaking huge promotional campaigns through quality billboards and media commercial adverts. This locks out the small enterprises from reaching out the larger market especially when operating in a field where there are larger competitors. Consequently, this has led to the utilization of telemarketing for small business as an effective marketing technique.

Telemarketing is normally made up of inbound and outbound techniques. In inbound techniques, a company allows customers to make calls to the enterprise, whereas in outbound a company is allowed to make calls to customers. All these methods utilize he same channel or medium, which is a telephone. A telemarketer and customers are usually the two people communicating. Entities that utilize this method to market their products usually enjoy several merits that are as follows.

Since most small businesses are usually at the start-up stage, they possess a limited capital base to carry out or undertake conventional marketing strategies. Other methods of promotion that involve creating adverts for media dissemination or through billboards are usually very expensive. Consequently, by using the telemarketing method, these minor enterprises are in a position to save their finances. These finances are channeled into undertaking other activities such as paying salaries and telephone charges.

The use of prospecting as a method of boosting the sales volume is usually cumbersome, money and time-consuming. Sales and marketing teams usually have to move to preferred or targeted destinations in order to access the potential customers. This leads to high utilization of the resources of a company for limited results since most of the time is spent traveling and moving around.Telemarketers can access many people without much struggle.

Many business entities strive to create a strong bond with their customers both potential and current ones. Minor enterprises usually have a considerable advantage over larger entities since they are easily accessible, a factor that is created through telemarketing strategies. In addition, this method allows these enterprises to offer excellent customers services by keeping in touch with customers that are already in existence.

Distance is usually a real issue for minor enterprises. Usually this results from the limited finances and resources useful in facilitating travel efforts fir the sales teams or even creating and putting up adverts in media platforms. However, the use of this strategy helps to remedy this factor by bridging the gap that is in existence in real life. Due to this effort, such enterprises are have a chance of expanding their sales territory.

Telephone marketing technique can be used to introduce a particular product to the public. In addition, it allows for performance evaluation by conducting a survey over the telephone . This helps an entity to know the areas of improvement.

The sales volume of an enterprise rises. This is caused by certain advantages that come with this strategy including an increased retail traffic and sale appointments.




About the Author:



No comments:

Post a Comment