Monday, October 13, 2014

Google Launches Phone Call Tracking For Webmasters

By Ayub Yusuf


Google has recently launched a new feature to AdWords that will enable webmasters to track call conversions on their websites. The feature will reveal which keywords are driving calls, and enable webmasters to track not just how many calls they are obtaining, but also which point in the sales funnel the calls are arriving from, and which keywords are inspiring purchasers to pick up the phone.



Webmasters can add a little code to their site which will enable them to track whether calls were made by users who clicked on a phone number. In addition, the code makes it simple for webmasters to track users who dial the number manually too.

Regrettably, the method is unable to track actual conversions, so there is no manner of realizing whether those callers acquire a specific thing before the call is ended, but the metrics are still useful and there are other contact center distinct apps that offer more detailed logging, so webmasters who need to track more detailed metrics will have the option to do so. Currently, Google is providing the feature in the UK, the USA, Australia, Spain, France and Germany.

Walmart will utilize the details they accumulate from the app - such as community data, the items that the customer buys, and how often they shop, to offer users with targeted discounts and exclusive offers. In addition, buyers can utilize the app to compare prices, check stock levels at their nearby shops, and even refil prescriptions. This app is similar to a low-friction rewards program, but with so many additional facilities that the value proposition is far simpler to sell.

While this modern option is surely a boon for webmasters, it is important to note that the option does not support tracking of the actual call itself. So, if a company owner has to realize whether a call actually results in a sale they will have to make use of a different tracking tool to find that out. The good news is that there is a lot of software out there that could fulfil exactly that purpose for your business.

Users are giving up a lot of sensitive information if they utilize the app, but they're unlikely to mind considering the financial savings, convenience, and flexibility of the app.




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